Anup Gupta – AI-Driven CRM and Digital Transformation Leader

Anup Gupta is a recognized technology and product leader with over 18 years of experience driving AI-powered CRM, master data management (MDM), and digital transformation across healthcare, finance, manufacturing, and insurance industries. His expertise lies in combining artificial intelligence, automation, and data governance to create scalable, measurable, and human-centered transformation strategies for global enterprises.

As Associate Director at LTIMindtree, Anup leads large-scale enterprise programs that harness AI, automation, and advanced analytics to improve business agility, enhance customer experience, and strengthen data-driven decision-making. His leadership ensures that transformation initiatives are strategic, compliant, and sustainable, aligning technology excellence with long-term business vision.

An advocate for responsible AI and data interoperability, Anup champions solutions that connect innovation with ethics—enabling organizations to build trust, transparency, and resilience in a rapidly evolving digital ecosystem. His human-centered approach focuses on designing intelligent systems that empower both businesses and end-users.

A respected thought leader, Anup is a regular contributor to CIO.com, Process Excellence Network, and Dataversity, where he shares actionable insights on AI strategy, data governance, and enterprise transformation. His articles emphasize the importance of aligning emerging technologies with organizational culture, customer needs, and regulatory frameworks.

Anup holds an MBA in Strategic Management and Leadership from the Kelley School of Business and a Bachelor’s in Computer Science Engineering (B.E.). He is also a Senior Member of IEEE and holds professional certifications from PMI, IIBA, and Salesforce—demonstrating his strong foundation in project management, business analysis, and CRM innovation.

Beyond his corporate role, Anup is an active mentor, keynote speaker, and innovation award judge, helping shape the next generation of technology leaders. His commitment to advancing responsible technology leadership continues to influence global conversations on AI ethics, automation strategy, and enterprise modernization.

Leave a Comment

Your email address will not be published. Required fields are marked *